Name: Springbok Properties Reviews
Brand: Springbok Properties
Rating: 4.7 (3197 reviews)

Question 1

What is Springbok Properties?

Accepted Answer

Springbok Properties is an organisation operating in the “we buy any house” sector of the property industry. The company buys property directly from the seller, but also offers express estate agency services and auction sales.

Question 2

Is Springbok Properties legit?

Accepted Answer

The company has a significant number of positive ratings across numerous review sites. They are also long-established members of the NAPB (National Association of Property Buyers) and TPOS (The Property Ombudsman Service) (TPOS), which means they are voluntarily regulated.
It is worth noting that many of the company’s negative reviews (which are very much in the minority) state that communication could be improved and that the company had previously left them waiting with no updates, so this may be something of which to be aware.

Question 3

Who owns Springbok Properties?

Accepted Answer

Mr Shepherd Ncube is the CEO of Springbok Properties and has been since he founded the organisation in 2014.

Question 4

Are Springbok Properties any good?

Accepted Answer

The overwhelming majority of the company’s reviews on Trustpilot, allAgents and Google suggest that Springbok Properties performs very well - both in terms of their customer service and the efficiency of their processes.

Their 2,528 reviews on Trustpilot have allowed them to achieve an overall score of 4.5 stars, while on Google they have 1,082 reviews at the time of writing with an average of 4 stars.

Their allAgents account displays an overall rating of 4.7 stars from 3,238 reviews and reveals that the company was voted to have 91% sales valuation accuracy and 93% sales fee satisfaction.

Of course, the organisation does have negative reviews across all platforms, so it is worth reading a number of reviews representing each star rating before moving forward.

Question 5

How does Springbok Properties work?

Accepted Answer

The company will either buy property directly from the seller, typically paying a cash amount of under 85% of the property’s market value and selling for a profit on the open market.

However, depending on vendor preferences and their own tactical judgement, Springbok Properties may alternatively choose to market the property to their roster of investors or undertake an auction sale to find a third party buyer instead.

Question 6

How much do Springbok Properties charge?

Accepted Answer

There are online reviews that seem to claim that the organisation may require certain amounts to be paid, but that it works on a “no sale, no fee” basis.
On Springbok Properties’ website, however, it is stated that the company covers all costs associated with the sale, including legal fees.

Question 7

Is Springbok Properties nationwide?

Accepted Answer

Springbok Properties operates in England, Scotland and Wales.

Question 8

What is Springbok Properties’ address?

Accepted Answer

The address of Springbok Properties’ main offices is Suite 7N, Trafford House, Chester Road, Old Trafford, M32 0RS

Question 9

Where can I find Springbok Properties reviews?

Accepted Answer

Trustpilot, allAgents and Google all display reviews for Springbok Properties numbering into the thousands. The company also features video testimonials on its own site.

Question 10

What are Springbok Properties’ selling fees?

Accepted Answer

Springbok Properties claims to have no selling fees whatsoever. However, it is certainly worth checking their current Terms and Conditions to learn more, and seeking clarification on this matter by speaking with a member of their team.
For example, the organisation permits the seller to either use a solicitor selected by the company or to choose their own legal specialist. They claim to cover all legal fees - however, it is not completely clear whether they will do this on occasions where the seller is not using a solicitor selected by Springbok Properties.

Question 11

What are Springbok Properties’ opening times?

Accepted Answer

Springbok Properties operates 24 hours a day, 7 days a week, and can be contacted via freephone throughout these hours.

Question 12

Where can I find Springbok Properties’ terms and conditions?

Accepted Answer

The terms and conditions of Springbok Properties’ processes and services are available here on the company’s website.

Question 13

How do Springbok house sales work?

Accepted Answer

A prospective property seller approaches Springbok Properties for an initial quote, which provides them with an idea of the size of any offer the company is likely to make on their property. 
If they accept, Springbok Properties will then organise a survey of the property to check its condition and find out further information, then the company will present a firm offer.
If the seller accepts this, solicitors will be instructed and the company will purchase property directly from the seller.
Alternatively, when selling via their “express estate agency” route, the company will market the property to their panel of investors at a fixed price agreed with the seller. This method will take a little longer and will be slightly less secure, due to its reliance on third party buyers.
A third option is that the seller will agree to allow Springbok Properties to sell their home via the modern method of auction - or conditional auction.

Question 14

Where can I find Springbok Properties houses for sale?

Accepted Answer

You can find and filter homes that are available for sale via Springbok Properties on the company’s listings page.

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