Read 5,000+ Springbok Properties reviews

Springbok Properties : Critical analysis and review

We’re going to find out a little more about them and look at the services they offer.

Who is Springbok Properties?

Before we get stuck into the thick of things, we think it’s important to properly introduce Springbok Properties and what they do:

• Springbok Properties is a property buying company and fast sale specialist 
• They specialise in the fast house sale industry
• They began with a team of five people back in March 2012, all of whom were property experts 
• The team now stands at over 102 professionals
• They can sell your house quickly
• 63% of sales take 30 days or less 
• 16,700+ deals have been done by them
• Their aim is to be the leading fast sale specialist in the UK, and they endeavour to offer the best possible prices and service to all of their customers
• They offer a specially made customer service that is tailored to the individual
• Springbok Properties can also buy for cash with their own funds 
• As a company, Springbok Properties has a wide range of property investors and buyers in their network. These are the buyers who will purchase a property quickly.

What do they aim to do?

Let’s find out more about exactly what it is it that they aim to do for their customers. 

• Springbok Properties pride themselves on being able to work efficiently and quickly, as well as being precise in what they do
• In their marketing, they target their own network of investors as well as other contacts that will have the ability to buy the property as quickly as possible
• Some homes will be advertised on online property websites such as Rightmove and Zoopla to be found by the 90%+ of homebuyers that begin their search online 

How can I contact Springbok Properties?

If you need a quick buying property service, you’ll be keen to find out how you can get in contact with Springbok Properties.

You can call them on: 0800 015 0823.

You can email their customer service at: customerservicemanager@springbokgroup.co.uk

Their address is:
Suite 7N,
Trafford House,
Chester Road,
Old Trafford,
M32 0RS

All of these contact details are available to find online with ease.

What are their sales options and prices?

Potential customers will want to know what their pricing and sales options are:

• As we mentioned earlier, Springbok offers flexible options that are tailored to each individual customer
• In this sense it’s great, because they focus on the needs of the individual, and how best to approach selling the property 
• The process includes listing the property, assessing the buyer’s qualification to purchase, the overall method of negotiation and hiring specialist surveyors
• Their valuations are free and there’s no obligation
• The fees are dependant entirely on the situation of the individual and the option chosen
• They are upfront about the costs in their initial contact

What are the positives of using Springbok Properties to sell your home?

Now we’re going to take a look at what the positives are to using Springbok Properties:

• Springbok has thousands of positive reviews about the company online, and they have the highest number of reviews on allAgents
• Previous customers have spoken positively of helpful staff, great customer service and quick timeframes

What are the negatives of using Springbok Properties to sell your home?

It’s only fair to now evaluate the negative side of using Springbok Properties:

• It’s arguable that whether they charge fees or not, and their fees are not made clear on the website, and because they’re dependent on the property and individual circumstance, you don’t know what you’re paying until you enquire

Industry membership

As members of the National Association of Property Buyers (NAPB) and The Property Ombudsman (TPO) they’re focused on customer satisfaction and adhere to a strict Code of Practice for Residential Buying Companies.

What’s more, Springbok’s membership of the Information Commissioner’s Office (ICO) means private data is protected, and their GDPR compliance is reassuring.

They’re also members of the Federation of Small Businesses (FSB), have been approved by Trading Standards UK, and for extra peace of mind, have been independently verified by Advertising Standards Authority (ASA).

Solutions

There are a number of different solutions available to suit various requirements and circumstances, and Springbok buys properties all over the UK, so whether you live in a family home in suburbia, a flat in a city centre or a mansion in the country, need to move as soon as possible, or can wait a bit longer, they’ll put together an option that meets your needs. It all starts with a free no-obligation quotation.

As per sales data, around 70% of property deals are agreed within 30 days. Although, Springbok can agree deals as fast as 1-7 days should the seller circumstances and time frames require an extra quick sale. This compares to Statista research stating that the average number of days to sell a property in the UK (from September 2018 to November 2020) was 65 days. Springbok provides an unparalleled fast property sale service, obtains an optimal; price and gives the best service possible.

Customer service

Springbok Properties has a great track record on customer service. They have won 29+ gold awards for excellent customer experience by the largest property review site allAgents. As such, they have a free phone number that’s available 24 hours so that you can always speak to them if you have any questions.

If things do go wrong, they have an excellent internal complaints procedure in place that can be clearly found on the website’s main menu.

In summary:

1. They have a team of specialist property professionals who have experience in negotiation
2. Springbok can offer a quick sale
3. They will give you the best possible chance of selling your property for the right price, in a short timeframe

‘If things do go wrong…’ is repeated. they have an excellent internal complaints procedure in place that can be clearly found on the website’s main menu.