Jennifer & Darren

Let's meet some of our happy clients with their homemade video testimonials…

Jennifer: Hi, I'm Jennifer and this is Darren. We sold our property through Springbok really successfully, we're really pleased. We now live in Mickleover in Darby. The property we skid was at Newhome in #00:24 inaudible#.

Darren: We chose Springbok… the house was a bit old. About a year before, that fell through because there were issues.

Springbok rep: The majority of our customers come to us having been frustrated with the services of estate agents. Poor communication, sales falling through and generally under-delivering. We hear from homeowners when they've been let down with a low offer at auction or when a cash company has failed them at the last moment, or when their estate agent has their home on the market for longer than they can afford.

Darren: I was looking online for a quick, easy sale without any complications. Looking to the offer of the full package, the estate agents, the solicitors and everything else, and found that and found that Springbok basically could do all that for a good price. They offered me the full asking price for the house.

Springbok rep: Springbok are a fast-selling specialist and a cash buyer. We have two main types of clients. Cash guaranteed clients that want a sale in days or weeks. They don't want to go on the market and they don't want client viewers. Or, we have clients that want a dull market value sale with the security of auction. This includes buyer deposits, proceedable buyers with a fast sale, quick completion.

Jennifer: It was going to be fast and guaranteed.

Darren: Yeah, it was fast and guaranteed. There were people coming through seeing the house. It was on the website, there were people coming out to view it. We had the buyer come through pretty quickly, saw the house, liked it, liked the area, put the offer in, the asking price and that was accepted. Then Springbok went through and chased the buyer's solicitors, chased up my solicitors as well to get things done as quickly as possible.

Jennifer: It was a lot less complicated them with the precious agents we'd dealt with. We just did the internet search and found Springbok.

Springbok rep: For most people, the top priority is speed and price. They want to achieve the highest offers in the shortest possible time. At Springbok Properties, we've developed our whole business around understanding these two concepts. We utilize an innovative, systematic approach to estate agency that's gained us a reputation for being one of the fastest and most efficient agents in the business.

One thing as well that I did like about Springbok and was worried about myself was – because my first issue was that my ex-wife was the owner of our last house because things were unamicable, and Springbok did work with both of us independently. They came to me with proposals. Things to sign then they would go to her as well. It just cut out any animosity and any problem because we were both working with professional people at the same time.

Jennifer: The agent that came out who actually showed the house was brilliant, very good. He wanted to know everything, made sure he got all of the knowledge and was really good with instructions and things like that.

Darren: Yeah. And with our ex.

Jennifer: He informed what he could. Couldn't tell us a great deal because obviously, the offers from the people went straight to Springbok. But he was able to say, "Yes, I think this was a good one" and gave us hints and tips as to how to improve. Because after the first showing, we hadn't really done things as we needed to and he gave us really good advice. And it worked because we sold the house really quickly!

Darren: Was I Annie from Springbok?

Jennifer: Oh, she was fantastic.

Darren: She was really good. Got phone calls at different times and emails just to see how things are going on. She\s the one that actually. I think, got the house sold quickly.

Jennifer: She was really, really efficient, really on the ball, chased us up.

Darren: Any emails, any phone calls, she'd always answer as soon as she could.

Jennifer: Even if it was unanswered, "I'm really sorry I'm quite busy at the moment but I will get back to you…" she always did, every single time without fail.

Darren: Really good.

Jennifer: Yeah.

Springbok rep: A good estate agent understands this complex situation and can offer a logical approach as well as a sense of clarity that helps you fit the pieces of the jigsaw together.

Springbok rep: Some people are more serious about moving than others, so it's important to be clear about your goals. Whether you aren't able to move for six months or need a new home in just a few weeks, understanding your motivation to sell plays a large role in the timescale you define for the sale with your agent.

Darren: I would suggest to anyone who wants to sell their house to come to Springbok.

Jennifer: They're very quick and really not complicated at all. And the good thing is we got the money when we wanted the money, quickly. That was the main reason we chose them. And it was brilliant. I highly recommend them.

Springbok rep: What will be valuable to you is to speak to us and allow us to tailor our services to your situation in a timescale that works for you.

We have a fantastic culture based on transparency and hard work within the business, always backed up by an amazing team who've been with the business for many years.