Dave & Kathleen

Let's meet some of our happy clients with their homemade video testimonials…

Dave: My name's Dave Bounten, I live in Stoke-on-Trent. I'm a retired Ex-miner.

Kathleen: Hi, I'm Kathleen Bounten. I'm retired and I come from Stoke-on-Trent.

Dave: We were looking to sell the house because it was far too big for just the two of us, and we wanted to downsize to a smaller property. Plus, the wife was starting to struggle to get up and down stairs, so that's why we decided to sell. We were talking with my brother about selling up and he suggested Springbok because he'd had them and had a good service from them.

Springbok rep: We’ve sold over 8,700 that have been stuck with estate agents doe months or even years.

Springbok rep: Numbers never lie. We've had over 12,800 sales agreed all over the UK.

Springbok rep: We have over 4,400 customer reviews and video messages, and counting, these are independent and verified testimonials from clients.

Dave: We got in touch with Springbok over the phone. A lady - I can't remember the name – came to the house and she was very nice, very helpful. She had a walk around the house, had a look at it, agreed with the prices I'd sort of had in my head. So we went ahead. Basically, the rest was done online and over the telephone. We were very pleased with the system up until then.

Kathleen: It was put on the market on Tuesday and by Thursday, it was sold – cash buyer. We were very happy.

Dave: We were very pleased with that.

Springbok rep: Springbok are a fast-selling specialist and a cash buyer. We have two main types of clients. Cash guaranteed clients that want a sale in days or weeks. They don't want to go on the market and they don't want client viewers. Or, we have clients that want a dull market value sale with the security of auction. This includes buyer deposits, proceedable buyers with a fast sale, quick completion.

Dave: Everything else as I've said was done online, very efficient. A lady did ring up and go through it with us, if we wanted any questions on what had been sent through the post.

Springbok Rep: We’re open 24/7 so if you need to get in touch, someone's always here to take your call at a time that suits you – day or night.

Dave: The lady rang about the solicitors, everything they were going to do with the buyer. The contract was sent to me through the post. We signed the contract, had witnesses, which you're supposed to do anyway then we posted them back to the solicitor. To be quite honest, everything was so efficient it was unbelievable. I didn't think selling a house was so easy.

Springbok rep: For most people, the top priority is speed and price. They want to achieve the highest offers in the shortest possible time. At Springbok Properties, we've developed our whole business around understanding these two concepts. We utilize an innovative, systematic approach to estate agency that's gained us a reputation for being one of the fastest and most efficient agents in the business.

Dave: How efficient it was, to be fair. I was really surprised. There were no hiccoughs, no nothing, anything like that, we had an issue with the buyer about what the solicitors thought was Springbok's fault. That was the buyer's fault, which delayed things by about two weeks, I would say. Yet, everything was so efficient I couldn’t believe it. If I'd known it were that easy, I would've done it years ago!

Springbok rep: It's a good idea to preplan your sale and instruct your solicitor before going to market. They can begin the groundwork and locate all the important documents that will be required for the sale. Details of mortgage lenders, deeds and any planning permissions can take some time to put in order. So having your solicitor onsite will prevent any unnecessary delays once a buyer's been found.

Springbok rep: Some people are more serious about moving than others, so it's important to be clear about your goals. Whether you aren't able to move for six months or need a new home in just a few weeks, understanding your motivation to sell plays a large role in the timescale you define for the sale with your agent.

Dave: I would recommend them highly. I would definitely recommend them highly, As I've said, they were so efficient, so polite.

Kathleen: And they kept us in…

Dave: Kept us in the loop all the time, yeah.

Kathleen: Good. We didn't have to ring them if we didn't; ole them.

Dave: No.

Springbok rep: What will be valuable to you is to speak to us and allow us to tailor our services to your situation in a timescale that works for you.

We have a fantastic culture based on transparency and hard work within the business, always backed up by an amazing team who've been with the business for many years.